# Goodcall Help Center > Hi, how can we help you? ## Getting Started - [Calls: Why, who and when](https://help.goodcall.com/en/articles/8007516-calls-why-who-and-when.md): Boost your phone answering service with Goodcall, call tracking, agent response improvement, & new skills to enhance customer support. - [Publishing the Goodcall phone number](https://help.goodcall.com/en/articles/8007514-publishing-the-goodcall-phone-number.md): Learn How to update your business profile on Google & Facebook with a Goodcall number for enhanced phone answering, tips, & call forwarding. - [Knowledge: skills and actions](https://help.goodcall.com/en/articles/8007519-knowledge-skills-and-actions.md): Explore our comprehensive guide on enhancing your skills w/ our AI phone answering service. - [How to Create the Perfect Greeting for Your AI Assistant](https://help.goodcall.com/en/articles/8348837-how-to-create-the-perfect-greeting-for-your-ai-assistant.md): Craft the perfect greeting for your AI assistant to act as a receptionist & capture leads, enhancing your phone answering service. - [Capturing Leads With Contact Form](https://help.goodcall.com/en/articles/8569643-capturing-leads-with-contact-form.md): Goodcall's Contact Form skill revolutionizes lead capture w/ AI phone technology with CRM integration, instant notifications, & lead forms. - [Expanding Knowledge With Teachable Topics](https://help.goodcall.com/en/articles/8570709-expanding-knowledge-with-teachable-topics.md): Learn how Teachable Topics enhance your AI phone answering service, giving it smarter way to learn from every interaction. - [What's New with Goodcall Voices?](https://help.goodcall.com/en/articles/8570716-what-s-new-with-goodcall-voices.md): Discover new, human-like voices in Goodcall's AI phone answering app, enhancing customer experience and brand identity. - [Step-by-Step Guide to Linking Goodcall with Zapier](https://help.goodcall.com/en/articles/9215884-step-by-step-guide-to-linking-goodcall-with-zapier.md): A comprehensive guide on how you can use Zapier to connect your Goodcall Ai Agent to your CRM and thousands of other applications. - [How to Use Enhanced Team Management in Goodcall Gen 3](https://help.goodcall.com/en/articles/9730780-how-to-use-enhanced-team-management-in-goodcall-gen-3.md): Enhanced Team Management for your AI Phone Service - [How to Set Up Departments in Goodcall 3 Directory](https://help.goodcall.com/en/articles/9977574-how-to-set-up-departments-in-goodcall-3-directory.md): Learn how to organize your Goodcall directory by departments to streamline customer calls. - [How to Use Branching Logic to Customize Your Call Flow in Goodcall 3](https://help.goodcall.com/en/articles/9977576-how-to-use-branching-logic-to-customize-your-call-flow-in-goodcall-3.md): Learn how to set up branching logic in Goodcall 3 to automate call routing based on customer responses. - [How to Set Up Customer Lookup Using Zapier in Goodcall](https://help.goodcall.com/en/articles/9982033-how-to-set-up-customer-lookup-using-zapier-in-goodcall.md): Learn how to integrate Zapier with Goodcall for personalized customer lookups using your AI Phone Agent. - [How to Use the “Documents” Feature in Goodcall](https://help.goodcall.com/en/articles/12523771-how-to-use-the-documents-feature-in-goodcall.md): Train your Goodcall Agent to answer customer questions conversationally and accurately, powered by your own company data - [Goodcall Plan and Pricing Update](https://help.goodcall.com/en/articles/13168924-goodcall-plan-and-pricing-update.md): Learn about Goodcall’s updated plans and pricing starting December 1, 2025, including new subscription options, Starter Plan pricing, and annual savings details. ## Skills - [How to Optimize Your Greeting](https://help.goodcall.com/en/articles/8007541-how-to-optimize-your-greeting.md): Customize your greetings with our AI phone answering service, including direct website links, SMS, and taking messages after hours. - [Teach Your Agent To Be An Operator](https://help.goodcall.com/en/articles/8007540-teach-your-agent-to-be-an-operator.md): Operator skill improves your phone answering service by connecting callers directly, providing quick answers & great ai customer support. - [Your AI agent Can Learn About Your Business Pricing](https://help.goodcall.com/en/articles/8007539-your-ai-agent-can-learn-about-your-business-pricing.md): The Pricing skill for your AI phone answering service can guide callers to your website, offer quick answers, & connect with your business. - [Schedule Appointments With Your Ai Agent](https://help.goodcall.com/en/articles/8007538-schedule-appointments-with-your-ai-agent.md): Goodcall's AI phone answering service manages appointments, direct website booking, quick answers, call transfers, or message taking. - [Taking Messages With Your Ai Agent](https://help.goodcall.com/en/articles/8007537-taking-messages-with-your-ai-agent.md): Goodcall's message-taking skill enables agents to take messages from callers, ensuring no opportunity is missed, even when you're busy. - [Teach Your AI Agent How To Manage Open Hours](https://help.goodcall.com/en/articles/8007536-teach-your-ai-agent-how-to-manage-open-hours.md): Our Open Hours skill manages your business's variable schedules and integrates with platforms like Google and Yelp for automated updates. - [How Your Ai Agent Can Handle Appointment Changes](https://help.goodcall.com/en/articles/8007535-how-your-ai-agent-can-handle-appointment-changes.md): Manage caller appointments w/ our AI phone answering service. Ex: cancellations, rescheduling, & details on consistent customer support. - [How Your AI Agent Can Help With Walk-ins](https://help.goodcall.com/en/articles/8007534-how-your-ai-agent-can-help-with-walk-ins.md): Boost efficiency with our AI phone answering service. Manage walk-ins using customizable responses and direct engagement options. - [Teach Your AI Agent To Help Callers Running Late](https://help.goodcall.com/en/articles/8007533-teach-your-ai-agent-to-help-callers-running-late.md): Find out how to set up your AI phone answering system to manage calls from late customers w/ quick responses, website directions, & more. - [Teach Your Agent To Take Orders](https://help.goodcall.com/en/articles/8007532-teach-your-agent-to-take-orders.md): How to configure your AI phone answering service for to help with orders, texting links, quick answers, or message taking. - [Your Ai Agent's Hold Skill](https://help.goodcall.com/en/articles/8007531-your-ai-agent-s-hold-skill.md): See how our AI phone answering service holds callers in queue with music until you're free, improving customer experience. - [Updating Your Business Description](https://help.goodcall.com/en/articles/8007530-updating-your-business-description.md): Learn how to set up your AI phone answering service to provide custom business descriptions to callers verbally or by sending a link. - [How to Create Your Operator - Directory](https://help.goodcall.com/en/articles/8007520-how-to-create-your-operator-directory.md): Goodcall's Operator & Directory improves phone answering service, helping agents route calls or messages to business contacts efficiently. - [Integrating Boulevard for AI-powered appointments](https://help.goodcall.com/en/articles/11372295-integrating-boulevard-for-ai-powered-appointments.md): Step-by-step guide for wellness business who want to connect Boulevard for AI-powered booking flows. ## FAQ - [How to change my Goodcall password](https://help.goodcall.com/en/articles/8007556-how-to-change-my-goodcall-password.md): Securely change your password with the Goodcall Help Center. - [Calls per month quota legacy solo accounts](https://help.goodcall.com/en/articles/8007545-calls-per-month-quota-legacy-solo-accounts.md): Learn how legacy solo accounts must meet a min call quota per mo to keep their agent number active, w/ details for users before Feb 1, 2023. - [Does Goodcall support Toll-Free numbers?](https://help.goodcall.com/en/articles/8007547-does-goodcall-support-toll-free-numbers.md): Learn if Goodcall's platform supports toll-free numbers for their phone answering service. - [Does Goodcall Support Vanity Numbers?](https://help.goodcall.com/en/articles/8007548-does-goodcall-support-vanity-numbers.md): We currently do not offer support for vanity numbers as one of our phone answering service options. - [Google Voice is now available for Goodcall](https://help.goodcall.com/en/articles/8007550-google-voice-is-now-available-for-goodcall.md): Integrate Google Voice w/ Goodcall to improve your phone answering service, including SMS & email verification steps. - [Can I Try The Demo Free?](https://help.goodcall.com/en/articles/8007551-can-i-try-the-demo-free.md): Goodcall's Demo plan offers a free AI phone answering service, designed to empower small businesses with cutting-edge technology. - [What countries is it available for?](https://help.goodcall.com/en/articles/8007552-what-countries-is-it-available-for.md): Goodcall, the premier AI phone answering service, is available in your country and learn how to join our international beta program. - [Can I Give My Team Access to Goodcall?](https://help.goodcall.com/en/articles/8007553-can-i-give-my-team-access-to-goodcall.md): Add unlimited users to your Goodcall account as a Premium user, enabling them to manage calls and messages with our phone answering service. - [Can I add another location?](https://help.goodcall.com/en/articles/8007554-can-i-add-another-location.md): Add another location within your Goodcall account in a few easy steps. Enahce your Ai Answering Service now. - [Can I set up my current phone to forward to Goodcall?](https://help.goodcall.com/en/articles/8007555-can-i-set-up-my-current-phone-to-forward-to-goodcall.md): How to set up conditional call forwarding from your current phone to Goodcall, allowing seamless integration w/ our phone answering service. - [If I change information in Yelp, what happens?](https://help.goodcall.com/en/articles/8007558-if-i-change-information-in-yelp-what-happens.md): Learn how updating your information on Yelp impacts your business listing, including daily syncs for open hours & special schedules. - [How To Use Goodcall's Block Caller Skill](https://help.goodcall.com/en/articles/8007544-how-to-use-goodcall-s-block-caller-skill.md): Learn how to use Goodcall's AI phone answering app to block unwanted callers effectively, preserving your call limit. - [Can I Port My Phone Number to Goodcall](https://help.goodcall.com/en/articles/9749214-can-i-port-my-phone-number-to-goodcall.md): Step-by-step guide to port your phone number to Goodcall. ## About Goodcall - [What Is Our Mission?](https://help.goodcall.com/en/articles/8007560-what-is-our-mission.md): Discover how Goodcall's mission to empower local businesses with accessible AI transforms phone answering with our innovative service. - [Job Openings](https://help.goodcall.com/en/articles/8007561-job-openings.md): Explore career opportunities at Goodcall, a remote-first startup revolutionizing the AI phone answering service. - [Contact Goodcall](https://help.goodcall.com/en/articles/8007562-contact-goodcall.md): Reach out to us for feedback or inquiries on our AI Voice agent phone answering service. - [Goodcall Partnerships & Integrations](https://help.goodcall.com/en/articles/8007563-goodcall-partnerships-integrations.md): Enhance your businesses operations by connecting your Ai phone answering service w/ platforms like Zapier & Google for seamless operations. ## Privacy & Terms - [Goodcall's Call Recording Notification](https://help.goodcall.com/en/articles/8007564-goodcall-s-call-recording-notification.md): Goodcall's "call recordeding" feature enhances customer service by notifying callers of a recording, a requirement in some states. - [Privacy](https://help.goodcall.com/en/articles/8007565-privacy.md): Explore Goodcall's Privacy & Terms for AI phone answering service, covering data handling, user obligations, and dispute resolution. - [Terms of Service](https://help.goodcall.com/en/articles/8007566-terms-of-service.md): Terms of Service for our AI phone answering service, detailing user obligations, privacy, dispute resolution, & more.