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How to control SMS reports
How to control SMS reports

Manage SMS reports via your Goodcall dashboard or via SMS, ensuring a tailored phone answering service experience.

Danny avatar
Written by Danny
Updated over a week ago

Setting Up SMS Reporting For Your AI Agent

Currently, there are two ways to control SMS reports with Goodcall:

1. In your Account settings in your dashboard

  • Log into your Goodcall dashboard

  • Navigate to your account tab

  • On the right-hand side, under "call reports", unselect "SMS" under "delivery method"

2. Using SMS

  • You can text "STOP" to your agent number to stop getting reports from the Goodcall Assistant

    • In the future, you can send a "START" SMS to the Goodcall number to resume getting reports

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