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"Call recorded for quality"
"Call recorded for quality"
Written by Danny Lannon
Updated over a week ago

Before a call is transferred to your business line, Goodcall will say the call recording consent "whisper". This message lets the caller know that you care about call quality and customer service. It is also required by law in some US states.

There is no option to disable this consent whisper.

Note: At this time (Sept 1) the calls going to the business are not recorded. The transcripts of what people say when they interact with the agent are available in the dashboard on the Calls page.

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